- For Teams

Assertiveness skills training

- Course Outline

BY THE CLOSE OF THE COURSE, PARTICIPANTS WILL HAVE:

: Understood the difference between submissive, aggressive, and assertive communication.
: Boosted the impact and effectiveness of their communication through the use of Emotional Intelligence language patterns.
: Discovered how to manage their own emotions to ensure their communication has a healthy impact on others.
: Unlocked new confidence to initiate difficult discussions with colleagues.
: Strengthened their ability and willingness to communicate flexibly in different situations.
: Developed a greater awareness of how communication styles can help or hinder trust and collaboration.
: Committed to applying their new skills in the workplace.

- For Teams

Assertiveness Skills Training

Is your organisation suffering because employees aren’t speaking up?

Assertive communication is an essential part of healthy, candid dialogue, and is vital if an organisation is to benefit from the knowledge, experience, and perspectives of all its staff. That’s why Summit has crafted an involving Assertiveness Skills training course to help employees learn to communicate in a way that ensures their voice is heard without being misunderstood.