Cost depends on the format, duration, number of participants and how much tailoring you need. We price per group rather than per person, so in-house training is often more cost-effective than sending managers on individual courses. As a guide, our one-day Influencing Skills Training for Managers starts from £1,697 for up to 10 participants. Get in touch and we'll send a detailed proposal, including costs.

Management training builds the skills to run a team day to day: delegation, communication, performance conversations, appraisals and coaching. Leadership training focuses on setting direction, influencing others, aligning teams, and building the self-awareness and emotional intelligence to bring people with you. Most managers need both, which is why our courses are grouped by level.

People Management Essentials is our recommended training for new managers. It's a one-day course (with a two-day option) covering the core toolkit every manager needs. For supervisors and team leaders, Line Management & Supervisor Training is a good alternative.

Yes. We deliver in-house at your premises anywhere in the UK, at an off-site venue near your team, or virtually through live, interactive sessions. Many clients combine formats, for example an in-person workshop followed by online coaching.

Participants receive a certificate of completion. Summit founder Scott Watson was the first Certified Master Trainer of the EQ-i 2.0 system of emotional intelligence in the UK and Europe, and we run accredited EQ-i 2.0 certification. If your programme needs to map to a specific external qualification, tell us when you get in touch.

Most of our management courses run for one day, with two-day options for deeper practice. The People Manager Masterclass runs over two days, followed by 90 days' access to our online academy. Leadership team programmes run over one or two days, including residential options, and executive coaching runs over several weeks.

Yes, always. We start with a conversation about the results you want to achieve, then adapt content, examples and exercises to your organisation's challenges and culture.

Free post-training resources and follow-up coaching help new skills become everyday habits. Every participant gets online learning reinforcement resources (£97 per person value), and two-day programmes include a 60-minute online group coaching session four weeks later.

Our prices are based on groups of up to 10 participants, which keeps sessions practical and gives everyone time to take part. If you have a larger group, tell us when you get in touch and we'll recommend the best format, such as running more than one session.

Our programmes are designed for organisations and delivered to groups, whether in-house, off-site or virtually. If you're looking for one-to-one development, our leadership coaching is tailored to individual leaders. Get in touch and we'll point you to the right option.

We start by agreeing the results you want, then measure against them. For emotional intelligence and coaching programmes, an EQ-i 2.0 assessment at the start and a second one at the end shows how far each person has progressed. Follow-up coaching and post-training resources help us check that new skills are being used back at work.

Not usually. If your dentist said a problem would take 20 minutes to fix, you wouldn't ask for an hour. We aim to achieve as much as possible in the least time, and to build your leader's self-reliance rather than dependency on a coach. Most of the value is created between sessions, when leaders put their learning into practice.

That's their decision to make. But "things ticking along nicely" doesn't mean a leader is performing anywhere near their best. As a leader, you set the emotional climate for your team, and that shapes whether people engage, speak up and go the extra mile. Coaching helps you shape that climate with intention.

When you want a coach to solve your challenges for you rather than with you, or when you'd become reliant on a coach to function effectively. Good coaching should leave you more self-reliant, not less.

The EQ-i 2.0 is one of the world's most widely used, scientifically validated emotional intelligence assessments. It measures 15 emotional and social skills, such as self-awareness, empathy, decision-making and stress management, and gives each person a clear picture of their strengths and development areas. Summit founder Scott Watson was the first Certified Master Trainer of the EQ-i 2.0 in the UK and Europe.

Some leaders say, "I kind of knew that already." Others are genuinely surprised, usually when their self-awareness is low. Either way, it's a starting point for development, not a judgement. The real insight comes from how competencies interact, such as high Assertiveness combined with low Empathy.

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As early as you can. We run programmes regularly, but our diary books up quickly because of high demand. Get in touch as soon as you know your dates and we'll confirm availability.