MANAGING REMOTE TEAMS Successfully

Previously used to office-based working which allowed for easy communication and collaboration between employees, all staff had to move quickly and without warning to remote working in order to comply with government guidelines around home working in the coronavirus pandemic. With the workforce unaccustomed to the unique challenges of working in remote teams, the ability to make decisions was suffering, and with it, the team’s ability to make good progress in their work.

The client needed a way to improve communication between staff to both increase productivity and protect employees’ mental wellbeing by ensuring they did not become overwhelmed with constant floods of emails in need of attention. It was also necessary to develop an effective way to manage individual and collective performance without in-person contact.