- Case Study
DHL Express
- Why approach Summit?
THE ISSUE
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Logistics is a highly time sensitive industry where deadlines must be achieved, and the right items must be in the right place, at the right time.
The vital focus on achieving the task had resulted in an absence of balance with focusing on ensuring that team members were equipped, enabled and encouraged to take more personal ownership of their decisions and actions, silo working habits resulted in a lack of shared understanding of priorities. Financially costly errors had manifested.
24 high potential managers were identified as internal champions for improving efficiency, employee engagement, collaboration, and indeed, commercial results.
The delivery of leadership training was SUPERB. Scott Watson gave participants food for thought and also assisted the group to bond in a way that allowed for more open and helpful learning to take place.
- How Summit can help
The solution
A brief research phase resulted in a bespoke 6-day leadership development training course being designed. A focus on developing Emotional Intelligence leadership skills was agreed.
Focus on how to better manage own focus, impulse to act and management of time-pressured priorities.
How to develop & maintain high trust relationships based on relationships as well as technical competence.
How to communicate impactfully to different audiences and create shared understanding and commitment to required actions.
How to anticipate and avoid common performance problems rather than waiting for them and then solve them.
I am very happy to recommend Summit to any organization that wants to truly push its leaders to look inward and find how they can raise their performance to the next level.
- Related Courses
WHY NOT TAKE A LOOK AT ONE OF OUR TRAINING COURSES?
Leadership Team Masterclass
Summit’s Leadership Team Masterclass is an action-packed one-day event specifically designed to help your team break free of these burdens and realise their potential as confident, respected, and emotionally intelligent leaders.
Leadership Team Optimiser
Summit’s Leadership Team Optimiser is a focused and engaging event that utilises Emotional Intelligence principles to take leadership teams to the next level. The training is designed to facilitate improvements in relationships, communication, and effectiveness to ensure the team can reach their potential.
Assertiveness Skills Training
Assertiveness Skills training course focused on developing an Emotionally Intelligent approach to communicating and behaving more assertively in specific workplace situations.
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