- Case Study
Capita
- Why approach Summit?
THE ISSUE
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Ten first-time managers had been in post for nearly 6 months and with different levels of success and confidence.
The client was committed to supporting the group of managers to become more self-confident, more technically competent and more engaging leaders of their teams. The project sponsor wanted to improve operational performance by developing more proactive people managers.
Following the management training, an enthusiasm and commitment to success has been rekindled in the staff and they are now looking forward to the challenges their jobs may bring.
- How Summit can help
The solution
Summit designed and facilitated a two-day management training course in London that explored
How to become an emotionally intelligent manager and enable high performance.
How to organise planning time, time management and effective delegation.
How to solve complex operational problems using solution-focused thinking skills.
How to use value-focused coaching skills to enable more personal ownership of results.
I am very happy to recommend Summit to any organization that wants to truly push its leaders to look inward and find how they can raise their performance to the next level.
- Related Courses
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